Carrier IQ invades cell phone privacy

It’s recently been brought to the public’s attention that if they’re using a cell phone classified by retailers as a “smart phone,” they might be being spied on. This fear has been exploited through literature and film going back years thanks to titles like George Orwell’s “1984”.

So when Carrier IQ, a company who produces mobile intelligence solutions for businesses, began facing lawsuits for it’s cell phone software people like you and I started paying attention. Carrier IQ’s website calls the software “embedded analytics,” but the question is whether or not this software violates the privacy of those who use mobile devices.

The lawsuit called the software Carrier IQ installs on phones spyware, but the reality is a step above. This software comes pre-installed by the carrier as a way to see how the devices they sell are being used after the purchase is made. So companies like Samsung, Apple and HTC (a summarized list of many) can potentially see what websites you’re viewing, what your text messages say, or other personal data you keep on your personal device.

This bugs me as an HTC owner and a US citizen. Have no fear though— you can turn Carrier IQ off.

On apple devices the blocking of this software is simple: Go to Settings > General > About > Diagnostics and Usage, and tap “Don’t Send”. This will keep Carrier IQ from sending information about your phone.

On Android devices the blocking requires rooting your phone first. This is not a simple task and in some cases may void your warranty. Look next week for a post on how to root your Android phone, but first make sure you’re ready to handle the potential consequences.

Until next time– TechnoLeah out.

About the author

Just a blogger writing about a few of her passions: technology, health and sweet gear that makes life a little easier.

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